Allcal Frequently Asked Questions

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allcal-logo-color-512 (1)You downloaded Allcal, the SOCIAL PLANNING™ app solution – now what? Check out our Frequently Asked Questions (FAQ) below for help, or click here to open the FAQ in a new page.

Still have questions? Email us directly at team@allcal.com

 

I. What is Allcal?
II. How Does It Work?
III. How Do I Register for Allcal?
IV. Why Can’t I Register My Email?
V. How Do I Invite Friends to Join Allcal?
VI. I got an email that someone shared a calendar or event with me – now what?
VII. I downloaded the app, but don’t see the calendar or event that was shared with me. How do I find it?
VIII. Why can’t I connect my iCal™/Google™ calendar to this app?
IX. I forgot my username
X. I forgot my password
XI. How do I reset my password inside the app?
XII. How can I edit my account information/settings?
XIII. How do I search for calendars and events?
XIV. Why do I have a personal calendar?
XV. How do I edit my personal calendar?
XVI. How do I share my personal calendar?
XVII. How do I delete my personal calendar?
XVIII. How do I create a private calendar?
XIX. How do I edit a private calendar?
XX. How do I share a private calendar?
XX. How do I transfer ownership of my private calendar?
XXI. How do I create a public calendar?
XXII. How do I edit a public calendar?
XXIII. How do I share a public calendar?
XXIV. How do I delete a public calendar I created?
XXV. How do I add a public calendar to my account?
XXVI. How do I add an event from a public calendar to a different calendar?
XXVII. I see a public calendar that has inappropriate content, what should I do?
XXVIII. How do I create an event?
XXIX. How do I edit an event?
XXX. How can I delete an event?
XXXI. Why can’t I delete an event?
XXXII. How do I add an event from someone else’s calendar to my calendar?
XXXIII. How do I add an event to a friend’s calendar?
XXXIV. How do I remove an event a friend added to my calendar?
XXXV. What does “conflicting event” mean?
XXXVI. Why are some of my events greyed out?
XXXVII. I added one event – why are there 50?
XXXVIII. How do I share an event?
XXXIX. I got an email that someone shared a calendar or event with me – now what?
XL. How do I find a calendar or event that was shared with me?
XLI. How do I delete someone from my calendar or event?
XLII. What are the possible permissions?
XLIII. What does View mean?
XLIV. What does Add mean?
XLV. What does Share mean?
XLVI. What does Edit mean?
XLVII. What default permissions are given to users shared on a private calendar?
XLVIII. What default permissions are given to users shared on a public calendar?
XLIX. How do I change a calendar’s default permissions?
L. How do I change a single user’s permissions?
LI. Why can’t I see an event or calendar anymore?
LII. Why can’t I add, edit or share a calendar or event?
LIII. What is the red dot at the top right corner of the app screen?
LIV. How do I know which notices are new?
LV. What is “All Events”?
LVI. How can I see my calendar?
LVII. Can I see all of my events in a calendar?
LVIII. Does Allcal have RSVP for events?
LIX. What do I do if I want to change my RSVP?
LX. How can I get users to respond to my event invitation?
LXI. How can I stop all these notifications?
LXII. How can I know if the people I invited are coming to my event?
LXIII. What if I don’t want other users to see how close I am to the event?
LXIV. Can I get directions for walking to the event?
LXV.  Can I rearrange my list of calendars?
LXVI.  Can I message someone on an event?


What is Allcal?

Allcal is a revolutionary way of scheduling your public and private events. It allows single users and/or groups to share, change, update, and coordinate events easily and automatically.

How does it work?

Allcal lets users create calendars in which individual events can easily be shared. Unlike traditional calendars where events must be entered separately on every calendar created, Allcal allows users to link a group of people to their calendars or individual events. Depending on the owner’s permissions, these connected users subsequently have the option to view, share, or edit the events. These changes will automatically update on every user’s calendar, notifying them of the change. With Allcal, you can easily share your son’s soccer schedule, band rehearsal dates, weekly poker game, or anything you need with ease!

How do I register for Allcal?

On the iPhone app
1. Download the free app from the Apple App Store, Google Play Store.
2. Tap Register in the bottom right corner on the main screen.
3. Enter your email address.
4. Create a password and retype the same password.
5. Tap the circle at the bottom left corner of your screen that states “I agree with the Terms & Conditions“.

  • Make sure to read the terms and conditions before agreeing to them.

6. Tap Register.
7. Enter a user name so that other users will be able to find you.
8. Upload an image to use for your profile picture.
9. Go to your email to verify your account.
10. Return to the app and sign in with your login information.

On the web app
1. Register online through the Allcal web app.
2. Click Register under “Don’t have an account yet?”.
3. Enter your email address and full name.
4. Create a password and retype the same password.
5. Click the box towards the center of your screen that states “I agree with the Terms & Conditions“.

  • Make sure to read the terms and conditions before agreeing to them.

6. Click Register. 
7. Go to your email to verify your account.
8. Return to the app and sign in with your login information.

You can add a profile picture by going into your account settings, clicking on Edit across from the search bar, and clicking on Edit Profile Image.

Why can’t I register my email?

If the app is not letting you register with the email, it’s probably because the email is already in use within the app. If you think you’re receiving this error by mistake, please contact us at team@allcal.com.

How do I invite friends to join Allcal?

This feature is currently unavailable on our web app.

On the iPhone app
1. Tap the main menu icon (three horizontal lines) located at the top left corner of the app.
2. Tap Invite friends to Allcal.
3. Enter the email address of the user that you want to join Allcal.
4. Tap Invite.

After you have done this there will be a pop-up message showing that your invitation has been sent. The user will then receive an email stating that you invited them to join Allcal and will provide a link for them to download the app or register online.

I got an email that someone shared a calendar or event with me – now what?

On the iPhone app
1. Download the free app from the Apple App Store, Google Play Store.
2. Create an account using the same email.

  • The first time you open the iPhone app, you should see a number in a red dot in the upper right corner of your screen.

3. Tap the notice.

  • In the Notice Center, you should see the share request.

4. Tap Yes to accept the share.
5. Tap No to ignore the share.

On the web app
1. Login through the web app at www.allcal.com.
2. Create an account using the same email.

  • The first time you login, you should see a number in a white bell in the upper left corner of your screen.

3. Click the notice.

  • In the Notice Center, you should see the share request.

4. Click Yes to accept the share.
4. Tap No to ignore the share.

If you accepted the calendar share, it will now be visible in your My Calendars section. If you accepted the event share, you will be asked which calendar you’d like to add the event to.

I downloaded the app, but don’t see the calendar or event that was shared with me. How do I find it?

On the iPhone app
1. Make sure you registered with the same email address that was used to share the calendar or event with you.
2. Open the Notice Center by tapping the red dot in the top right corner of the screen.
3. Reload the Notice Center by pulling down on the screen.
4. Contact us at team@allcal.com if the calendar or event share still does not appear.

On the web app
1. Make sure you registered with the same email address that was used to share the calendar or event with you.
2. Open the Notice Center by clicking on the white bell in the top left corner of the screen.
3. Reload the Notice Center by refreshing the page on your browser.
4. Contact us at team@allcal.com if the calendar or event share still does not appear.

Why can’t I connect my iCal™/Google™ calendar to this app?

The Allcal app does not sync with other calendars. One reason is that when importing calendars from other systems, you are limited to the functionality of the system it came from. Also, our team made the decision to create a solution independent of other systems, so we can spend more time creating innovative features to make scheduling your day easier than ever.

I forgot my username

Email us at team@allcal.com so we can help you recover your username.

I forgot my password

On the iPhone app
1. Open the Allcal login screen.
2. Tap Reset Password in the lower left corner of the screen.
3. Enter your email address for the account and tap Reset Password.

On the web app
1. Open the Allcal login screen.
2. Click Reset Password under the login button.
3. Enter your email address for the account and click Reset.

Allcal will send you an email to reset your password. Once your password is reset, you may use your new password to log into the app.

How do I reset my password inside the app?

On the iPhone app
1. Access the app’s main menu by tapping the three horizontal lines in the upper left corner.
2. Tap Change Password.
3. Enter your current password under Old Password.
4. Enter your new password under New Password and confirm this password by retyping it under Repeat Password.
5. Tap Save when you are finished.

On the web app
1. Click on your profile picture at the top left corner of your screen to open your account settings.
2. Click on edit across from your search bar.
3. Scroll down to the Change password section.
4. Enter your current password under Old Password.
5. Enter your new password under New Password and confirm this password by retyping it under Repeat Password.
6. Click Save across from your search bar when you are finished.

Your password has now been changed and you may use this password the next time you login to Allcal.

How can I edit my account information/settings?

On the iPhone app
1. Go to the main menu by tapping the three horizontal lines in the top left corner of the app.
2. Tap Account Details to access your User Name and Email or tap Account Settings to access the Timezone and Temperature. As of now, you can only change the Account Details.
3. Tap edit to change your account details.
4. Tap cancel to cancel the changes, or tap save to save the changes when you are done.

On the web app
1. Click on your profile picture at the top left corner of your screen.
2. Tap edit to change your account details.
3. Tap cancel to cancel the changes, or tap save to save the changes when you are done.

How do I search for calendars and events?

On the iPhone
1. Tap the magnifying glass at the top right corner of either the Public Calendars section or the My Calendars section.
2. Type the criteria you are searching for.

On the web app
1. Click in the search bar above the calendar view.
2. Type the criteria you are searching for.

In the Public Calendars section, you can search for calendars and their descriptions. In the My Calendars section, you can search for calendars and events.

Why do I have a personal calendar?

Every new Allcal user is automatically given a personal calendar to help them schedule their life.

How do I edit my personal calendar?

On the iPhone app
1. Open the calendar by tapping on it.
2. Tap on the three small dots across from the calendar’s title to open the Calendar Settings.
3. Edit the calendar name, description, color, cover photo, and default permissions.
4. Tap save when you are done making the changes.

On the web app
1. Open the calendar by clicking on it.
2. Click on the three small dots across from the calendar’s title to open the Calendar Settings.
3. Edit the calendar name, description, color, cover photo, and default permissions.
4. Click save when you are done making the changes.

How do I share my personal calendar?

On the iPhone app
1. Open the Calendar Settings.
2. Tap on the Calendar Sharing section at the bottom of the screen.
3. Enter the name or email of the person you wish to share the calendar with.
4. Tap on their name to send them a sharing request.
5. Adjust the permissions of the invited user by tapping their name on the sharing screen after sending the invite.

On the web app
1. Open the Calendar Settings.
2. Enter the name or email of the person you wish to share the calendar with into the Calendar Sharing section.
3. Tap on their name to send them a sharing request.
4. Adjust the permissions of the invited user by tapping their name on the sharing screen after sending the invite.

The user will be shown as a “Pending User” until he or she accepts the request.

How do I delete my personal calendar?

You cannot delete your personal calendar.

How do I create a private calendar?

On the iPhone app
1. Go to the Main Menu screen by tapping the Main Menu icon (three horizontal lines) in the top left corner of the app.
2. Tap on Add calendar.
3. Name the calendar, add a description, pick a color, choose a cover photo, and set the default permissions.
4. Tap Save when you are done.

On the web app
1. Click on the plus sign across from your My Calendars tab.
2. Name the calendar, add a description, pick a color, choose a cover photo, and set the default permissions.
3. Click Save when you are done.

You will now see your new private calendar in your My Calendars section.

How do I edit a private calendar?

On the iPhone app
1. Open the calendar by tapping on it.
2. Tap on the Calendar Settings icon (the three small dots) below the calendar’s title.
3. Edit the calendar name, description, color, cover photo, and default permissions in the settings.
4. Tap save when you are done making the changes.

On the web app
1. Open the calendar by tapping on it.
2. Click on the Calendar Settings icon (the three small dots) across from the calendar’s title.
3. Edit the calendar name, description, color, cover photo, and default permissions in the settings.
4. Tap save when you are done making the changes.

How do I share a private calendar?

On the iPhone app
1. Open the Calendar Settings.
2. Tap on the Calendar Sharing section towards the bottom of the screen.
3. Enter the name or email of the person you wish to share the calendar with.
4. Tap on their name to send them a sharing request.

On the web app
1. Open the Calendar Settings.
2. Enter the name or email of the person you wish to share the calendar with into the Calendar Sharing section.
3. Tap on their name to send them a sharing request.

The user will be shown as a “Pending User” until he or she accepts the request.

How do I transfer ownership of my private calendar?

On the iPhone app
1. Open the Calendar Settings.
2. Tap on Calendar Sharing.
3. Select the user you wish to transfer ownership to by tapping his or her name.
4. Tap on transfer ownership.
5. Tap Yes to confirm that you want to make the selected user the new owner of your calendar.

On the web app
1. Open the Calendar Settings.
2. Click on Edit.
3. Select the user you wish to transfer ownership to by clicking on Transfer Ownership across from his or her name.
4. Click Yes to confirm that you want to make the selected user the new owner of your calendar.

The selected user will receive a notice asking him or her if they would like to accept ownership of the calendar. If they select yes, you will receive a notice that they have accepted the transfer of ownership and that they are now the new owner of that calendar.

You will remain the calendar owner until the user accepts ownership. Once they accept, refer back to the Sharing screen in that calendar to make sure the transfer of ownership has taken place.

How do I create a public calendar?

On the iPhone app
1. Go to the Main Menu by tapping the Main Menu icon.
2. Tap on Add calendar.
3. Make sure the Public option is selected in the Calendar Settings.
4. Name the calendar, add a description, pick a color, choose a cover photo, and adjust the default permissions if necessary.

  • For public calendars, you must include a description and cover photo to be able to save them.

5. Tap Save.

On the web app
1. Click on the plus icon across from your My Calendars tab.
2. Make sure the Public option is selected in the Calendar Settings.
3. Name the calendar, add a description, pick a color, choose a cover photo, and adjust the default permissions if necessary.

  • For public calendars, you must include a description and cover photo to be able to save them.

4. Click Save.

Your calendar will now be visible in your My Calendars section and searchable by all users in the Public Calendars section.

How do I edit a public calendar?

On the iPhone app
1. Go to the My Calendars section of the app.
2. Open the calendar by tapping on it.
3. Tap on the Calendar Settings icon (the three small dots) below the calendar’s title.
4. Edit the calendar name, description, color, cover photo, and default permissions.
5. Tap save when you are done making the changes.

On the web app
1. Open the calendar by clicking on it.
2. Click on the Calendar Settings icon (the three small dots) across from the calendar’s title.
3. Edit the calendar name, description, color, cover photo, and default permissions.
4. Click save when you are done making the changes.

You must have the proper permissions in order to edit a public calendar if you are not the owner. Refer to the Calendar Sharing section of the calendar to see if you have edit rights, or contact the owner of that calendar in order to gain that permission.

How do I share a public calendar?

On the iPhone app
1. Open the Calendar Settings of that public calendar.
2. Tap on the Calendar Sharing section towards the bottom of the screen.
3. Enter the name or email of the person you wish to share the calendar with.
4. Tap on their name to send them a sharing request.

On the web app
1. Open the Calendar Settings of that public calendar.
2. Enter the name or email of the person you wish to share the calendar with into the Calendar Sharing section.
3. Click on their name to send them a sharing request.

The user will be shown as a Pending User until he or she accepts the request.

How do I delete a public calendar I created?

On the iPhone app
1. Open the Calendar Settings on the calendar you want to delete.
2. Tap on the More Options icon (the three small dots) below the save icon.
3. Tap on delete calendar.
4. Tap Yes to confirm that you want to delete this calendar.

On the web app
1. Open the Calendar Settings on the calendar you want to delete.
2. Click on delete.
3. Click Yes to confirm that you want to delete this calendar.

Your public calendar has now been deleted and the changes should be reflected when visiting your My Calendars section and Public Calendars section.

How do I add a public calendar to my account?

On the iPhone app
1. Go to the Public Calendars section.
2. Find the public calendar you want to add by scrolling or searching.
3. Tap Add To Account in the lower right corner of the calendar.
4. Tap Add To Account under the calendar’s cover photo if you are viewing the calendar’s events.

On the web app
1. Go to the Public Calendars section.
2. Find the public calendar you want to add by scrolling or searching.
3. Click add to my account in the lower left corner of the calendar.
4. Click Add To Account in the calendar settings if you are viewing the calendar’s events.

The public calendar can now be found in your My Calendars section.

How do I add an event from a public calendar to a different calendar?

On the iPhone app 
1. Go to the Public Calendars section.
2. Find the public calendar you want to add by scrolling or searching.
3. Open the calendar by tapping on it.
4. Find the event you want to add to one of your calendars.
5. Tap the link icon (the diamond with a plus sign in the middle of it) to the right of the event name.
6. Select which calendar you want to add the public event to by tapping the calendar’s name.

On the web app 
1. Go to the Public Calendars section.
2. Find the public calendar you want to add by scrolling or searching.
3. Open the calendar by tapping on it.
4. Find the event you want to add to one of your calendars.
5. Click the link icon (the diamond with a plus sign in the middle of it) under the event name.
6. Select which calendar you want to add the public event to by tapping the calendar’s name.

The event can now be found on the calendar(s) you selected.

I see a public calendar that has inappropriate content, what should I do?

On the iPhone app 
1. Open the public calendar you believe has inappropriate content.
2. Tap the Calendar Settings icon (the three small dots) across from the calendar name.
3. Tap on report to report the inappropriate content to our team.

  • An email will pop-up with a pre-made message for the Allcal team.

4. Tap Send and we will review the public calendar to decide if it should be taken down.

On the web app
1. Open the public calendar you believe has inappropriate content.
2. Click the Calendar Settings icon (the three small dots) across from the calendar name.
3. Click on report to report the inappropriate content to our team.

  • An email will pop-up with a pre-made message for the Allcal team.

4. Click Send and we will review the public calendar to decide if it should be taken down.

How do I create an event?

On the iPhone app 
1. Open the personal, private, or public calendar you want to create the event in from your My Calendars section.
2. Tap the Add Event icon (the diamond with a plus sign in the middle) that is located in the top right corner of the calendar.
3. Name your event and choose when it starts and ends.

  • You also have the options to add a description, a location, change the timezone, create a reminder, and make it recurring.

4. Tap Save to finish and add the event to the calendar.

The event should now be visible on that calendar.

On the web app 
1. Open the personal, private, or public calendar you want to create the event in from your My Calendars section.
2. Click the Add Event icon (the diamond with a plus sign in the middle) that is located in the top right corner of the calendar.
3. Name your event and choose when it starts and ends.

  • You also have the options to add a description, a location, change the timezone, create a reminder, and make it recurring.

4. Click Save to finish and add the event to the calendar.

The event should now be visible on that calendar.

How do I edit an event?

On the iPhone app 
1. Go to the My Calendars section.
2. Open the calendar that has the event you want to edit.
3. Tap the name of the event.
4. Tap the Event Settings icon (the three small dots) across from the event name.
5. Tap Edit.
6. Tap Save when you are finished making your changes.

On the web app
1. Go to the My Calendars section.
2. Open the calendar that has the event you want to edit.
3. Click on the name of the event.
4. Click the Event Settings icon (the three small dots) across from the event name.
5. Click Edit.
6. Click Save when you are finished making your changes.

How do I delete an event?

On the iPhone app
1. Go to the My Calendars section.
2. Tap the calendar that has the event you want to delete.
3. Tap on the name of the event.
4. Go to the bottom of the page and select Delete Event at the bottom right of the screen.
5. An alert pop-up message will appear to confirm you want to delete the event. If you do, select Yes. 

The event has now been deleted and the change should be reflected when viewing the calendar’s events.

On the web app
1. Go to the My Calendars section.
2. Click on the calendar that has the event you want to delete.
3. Click on the name of the event.
4. Click on the event settings icon (the three vertical dots) across from the event title.
5. Click on delete.
6. An alert pop-up message will appear to confirm you want to delete the event. If you do, select Yes. 

The event has now been deleted and the change should be reflected when viewing the calendar’s events.

Why can’t I delete an event?

If you don’t have the option to delete the event at the bottom of the event details page, you likely do not have the permissions to do so. Only the event creator, calendar owner and a user with edit permissions can delete an event.

How do I add an event from someone else’s calendar to my calendar?

On the iPhone app 
1. Open the calendar that has the event you would like to add.
2. Tap the gray link icon located to the far right of the event.
3. Select which calendar you would like to add the event to by tapping on its name.

The event will now appear on the calendar(s) you’ve selected.

On the web app 
1. Open the calendar that has the event you would like to add.
2. Click on the gray link icon located under the event.
3. Select which calendar you would like to add the event to by tapping on its name.

The event will now appear on the calendar(s) you’ve selected.

How do I add an event to a friend’s calendar?

On the iPhone app
1. Make sure you have the permissions to add an event to your friend’s calendar if you are not the owner.
2. Open the calendar that has the event you would like to add.
3. Tap the gray link icon located to the far right of the event.
4. Tap on the name of your friend’s calendar.

The event will now appear on your friend’s calendar.

On the web app 
1. Make sure you have the permissions to add an event to your friend’s calendar if you are not the owner.
2. Open the calendar that has the event you would like to add.
3. Click on the gray link icon located under the event.
4. Click on the name of your friend’s calendar.

The event will now appear on your friend’s calendar.  

How do I remove an event a friend added to my calendar?

On the iPhone app 
1. Open the calendar that contains the event you are trying to remove.
2. Tap the name of the event to open event details.
3. Go to the bottom of the page and select Leave event.

You will no longer see this event on your calendar.

On the web app
1. Open the calendar that contains the event you are trying to remove.
2. Click on the name of the event to open event details.
3. Click on the event settings icon (the three vertical dots) across from the event title.
4. Click on remove to delete the event from the calendar.

You will no longer see this event on your calendar.

What does “conflicting event” mean?

A conflicting event alert is visible when another event is happening at the same time as the event you are currently viewing or creating. This feature tells you the name and time of the conflicting event.

Why are some of my events grayed out?

Events are grayed out whenever they have already happened or are set in the past.

I added one event – why are there 50?

The event you added to your calendar might have been a recurring event. If you want just the single event, duplicate the event to your calendar instead.

How do I share an event?

On the iPhone app 
1. Go to the My Calendars section of the app.
2. Open the calendar that contains the event you want to share.
3. Tap the name of the event to open the event details.
4. Tap the Share button at the bottom of the screen.
5. Enter the name or email of the person you want to share the event with.
6. Tap on his or her name to send him or her a sharing request.

The user will be shown as a “Pending User” until he or she accepts the request.

On the web app 
1. Go to the My Calendars section of the app.
2. Open the calendar that contains the event you want to share.
3. Click on the name of the event to open the event details.
4. Go to the Event Invitation section.
5. Enter the name or email of the person you want to share the event with in the Event Invitation box.
6. Click on his or her name to send him or her a sharing request.

The user will be shown as a “Pending User” until he or she accepts the request.

I got an email that someone shared a calendar or event with me – now what?

On the iPhone app 
1. Download the Allcal app from the Apple App Store.
2. Create an account using the same email address where you received the invitation.
3. Tap the red dot in the top right corner to open the Notices Center once you have created an account and logged into the app.

  • In the Notice Center, you should see the share request.

4. Tap Yes to accept the share.
5. Tap No to ignore the share.

If you accepted a calendar share, the calendar will now be visible in your My Calendars section. If you accepted an event share, you will be asked which calendar(s) you’d like to add the event to.

On the web app 
1. Register online from the Allcal website.
2. Create an account using the same email address where you received the invitation.
3. Click on the white bell in the top left corner to open the Notices Center once you have created an account and logged into the app.

  • In the Notices Center, you should see the share request.

4. Click Yes to accept the share.
5. Click No to ignore the share.

If you accepted a calendar share, the calendar will now be visible in your My Calendars section. If you accepted an event share, you will be asked which calendar(s) you’d like to add the event to.

How do I find a calendar or event that was shared with me?

On the iPhone app 
1. Make sure you registered with the same email address that was used to share the calendar or event with you.
2. Open the Notice Center by tapping the red dot in the top right corner of the screen.
3. Reload the Notice Center by pulling down on the screen.

If the calendar or event share still does not appear, contact us at team@allcal.com.

On the web app 
1. Make sure you registered with the same email address that was used to share the calendar or event with you.
2. Open the Notice Center by clicking on the white bell in the top left corner of the screen.
3. Reload the Notice Center by refreshing the page on your browser.

If the calendar or event share still does not appear, contact us at team@allcal.com.

How do I delete someone from my calendar or event?

To delete someone from your calendar:

On the iPhone app 
1. Open the calendar that has the user you want to delete.
2. Tap the Calendar Settings icon (the three dots) across from the calendar’s name at the top of the screen.
3. Tap on the Calendar Sharing section towards the bottom of the page.
4. Tap on the user’s profile picture (or the big circle above his or her name) to select him or her.

  • You can select multiple people at once if you want to delete more than one person from the calendar.

5. Tap on Remove below the share button to delete that person from your calendar.

On the web app
1. Open the calendar that has the user you want to delete.
2. Click on the Calendar Settings icon (the three dots) across from the calendar’s name at the top of the screen.
3. Click on Edit in the Calendar Settings.
4. Click on the “x” across from the profile picture of the user you want to remove from the calendar.

  • You can select multiple people at once if you want to delete more than one person from the calendar.

5. Click Yes to confirm that you want to remove that user.

To delete someone from your event:

On the iPhone app 
1. Open the calendar that contains the user you want to delete.
2. Tap on the event that contains the user you want to delete.
3. Tap on the Event Invitation section.
4. Tap on the user’s profile picture (or the big circle above his or her name) to select him or her.

  • You can select multiple people at once if you want to delete more than one person from the event.

5. Tap on Remove below the share button to delete that person from your event.

On the web app 
1. Open the calendar that contains the user you want to delete.
2. Click on the event that contains the user you want to delete.
3. Click on the Event Settings icon across from the event name.
4. Click on Edit in the Event Settings.
5. Scroll down to the Event Invitation section.
6. Click on the white circle in the bottom left corner of the user’s profile picture to select him or her.

  • You can select multiple people at once if you want to delete more than one person from the event.

7. Tap on Remove at the top right of the shared users list to delete that person from your event.

What are the possible permissions?

There are four possible permissions – View, Add, Share and Edit.

What does View mean?

View lets a user see a calendar, all its events, and the event details.

What does Add mean?

Add lets a user add events to the calendar.

What does Share mean?

Share lets a user share the calendar or the events with another user.

What does Edit mean?

Edit lets a user edit the calendar details, event details, and permissions for other users. You should only give Edit permission to a trusted user.

What default permissions are given to users shared on a private calendar?

View, Share, and Add.

What default permissions are given to users shared on a public calendar?

View and Share.

How do I change a calendar’s default permissions?

On the iPhone app
1. Open the calendar you want to change.
2. Tap on the Calendar Settings icon (the three dots) across from the calendar’s name.
3. Scroll down to the bottom of the screen.
4. Open the Default Permissions section.
5. Toggle on/off which permissions you want to give to each user.
6. Tap save when you have chosen your desired permissions.

This change will only apply to new users and will not affect users who are already shared on the calendar.

On the web app 
1. Open the calendar you want to change.
2. Click on the Calendar Settings icon (the three dots) across from the calendar’s name.
3. Click on Edit in the Calendar Settings.
4. Scroll down to the bottom of the screen.
5. Toggle on/off which permissions you want to give to each user in the Default Permissions section.
6. Click save when you have chosen your desired permissions.

This change will only apply to new users and will not affect users who are already shared on the calendar.

How do I change a single user’s permissions?

On the iPhone app 
1. Open the calendar you wish to change the user permissions on.
2. Open the Calendar Settings by tapping the three dots across from the calendar’s name.
3. Tap on Calendar Sharing at the bottom of the screen.
4. Add or remove permissions by tapping the View, Add, Share, and Edit icons across from the profile picture of the person whose permissions you want to change.
5. Tap save to save the changes when you are finished.

The permissions for that user have now been changed.

On the web app 
1. Open the calendar you wish to change the user permissions on.
2. Open the Calendar Settings by clicking on the three dots across from the calendar’s name.
3. Add or remove permissions by clicking on the View, Add, Share, and Edit icons across from the profile picture of the person whose permissions you want to change.
4. Click save to save the changes when you are finished.

The permissions for that user have now been changed.

Why can’t I see an event or calendar anymore?

There are a few possible reasons:

  • The owner of the event or calendar deleted the event or calendar.
  • You removed the event or calendar from your view.
  • The event or calendar owner removed your View permissions.

Why can’t I add, edit, or share a calendar or event?

Only the owner of the calendar can decide who can add, edit, or share each event on the calendar. If you cannot add, edit, or share a calendar or event, you likely do not have the permissions to do so. If you believe you can’t perform these tasks because of an issue with the app, please contact us at team@allcal.com or contact the owner of that calendar to get the additional permissions.

What is the red dot at the top right corner of the app screen?

The red dot connects you to the Notices Center where you can find any notices you receive. This is where you receive sharing requests and get notified of any changes to your events or calendars.

How do I know which notices are new?

New notices are marked white and are located at the top of the list of notices. Notices that you have read are grayed out.

What is “All Events”?

All Events is a section in the app that displays all of your events from all of your calendars. To choose which calendars you want to see in the All Events section:

On the iPhone app 
1. Tap on the question mark on the far left of the All Events bar.

  • All of your calendars are automatically loaded into the All Events section.

2. Tap on the calendars that you want to take off the All Events section.
3. Tap done when you are finished choosing the calendars you want to include.

Calendars that are included in your All Events section have a filled in diamond to the left of those calendars. Calendars that are not in the All Events section have an outlined diamond to the left of those calendars.

On the web app 
1. Click on the All Events tab next to your My Calendars tab underneath the month view.
2. Click on the calendars you want to see in the All Events view.

  • You can select all of your calendars at once by clicking the select all button below the All Events tab.

Calendars that are included in your All Events section are shown as white in the list of calendars. Calendars that are not in the All Events section have the normal background color.

How can I see my calendar?

To see a single calendar’s events in a monthly or weekly calendar view:

On the iPhone app 
1. Open the calendar that you want to view.
2. Tap the Calendar icon across from the calendar name to see the weekly view.
3. Tap on the Double arrow icon under the weekly view dates to display monthly view.

On the web app 
You can see a month view a single calendar’s events in the web app by clicking on the calendar, then you can see the month view below the search bar.

Can I see all of my events in a calendar?

To see a calendar view of all of your events:

On the iPhone app 
1. Tap on the All Events bar at the bottom of the My Calendars screen to open the All Events section.
2. Tap on the Calendar icon towards the top of the screen next to the search icon.
3. Tap on the Double arrow icon under the weekly view dates to display monthly view.

On the web app 
You can see a month view all of your events in the web app by selecting the All Events tab and seeing the month view below the search bar.

Does Allcal have RSVP for events?

Yes we do. You can view and manage the RSVP feature in the Event Invitation page of your event.

On the iPhone app 
1. Open the shared event that you want to see the RSVP on.
2. Tap on the Event Invitation section to open the separate event invitation page.

Here you should be able to see every shared user’s RSVP status in the top left corner of their profile picture. If they are attending the event, a checkmark is displayed. If they are not attending, an X is displayed. If they haven’t responded to the event, a horizontal bar is displayed.

On the web app 
1. Open the shared event that you want to see the RSVP on.
2. Scroll down to the Event Invitation section.

Here you should be able to see every shared user’s RSVP status in the top left corner of their profile picture. If they are attending the event, a checkmark is displayed. If they are not attending, an X is displayed. If they haven’t responded to the event, a horizontal bar is displayed.

What do I do if I want to change my RSVP?

To change your RSVP status on an event:

On the iPhone app 
1. Open the shared event that you want to see the RSVP on.
2. Tap on the Event Invitation section to open the separate event invitation page.
3. Tap on the double arrows across from your profile picture.
4. Tap on the RSVP status that you want.

Under Set RSVP Status, you can set your status to:

  • Attending
  • Not Attending
  • No Response

On the web app 
1. Open the shared event that you want to see the RSVP on.
2. Scroll down to the Event Invitation section.
3. Click on the double arrows across from your profile picture.
4. Click on the RSVP status that you want.

Under Set RSVP Status, you can set your status to:

  • Attending
  • Not Attending
  • No Response

How can I get users to respond to my event invitation?

You can send shared users on an event a message asking them to respond to your event invitation. You can do this as many times as you need to, even after people change their RSVP status.

To ask users for their RSVP status

On the iPhone app 
1. Open the event that the user is shared on.
2. Tap on the Event Invitation section to open the separate Event Invitation page.
3. Tap on the double arrows across from that user’s profile picture.
4. Tap on the Ask RSVP button on the far right of all the event statuses.

That user will receive a message asking him or her to respond to your event invitation through the Allcal notices, through an IOS push notification, or through his or her email.

On the web app 
1. Open the event that the user is shared on.
2. Scroll down to the Event Invitation section.
3. Click on the double arrows across from that user’s profile picture.
4. Click on the Ask RSVP button on the far right of all the event statuses.

That user will receive a message asking him or her to respond to your event invitation through the Allcal notices, through an IOS push notification, or through his or her email.

How can I stop all these notifications?

This section is not applicable to the web app.

On the iPhone app
You can stop notifications from certain calendars and events. To stop getting notifications from a particular calendar:

  1. Open the calendar that you want to silence.
  2. Tap on the Calendar Details icon (the three vertical dots) under the search icon to open the Calendar Details page.
  3. Scroll down to the bottom of the Calendar Details page.
  4. Slide the switch for the Get Notices section to the off position.
    • The dark blue color should turn to white once the switch is turned off.
  5. Scroll up to the top of the Calendar Details page.
  6. Tap the save icon across from the calendar name.

Now you should no longer receive push notifications from that calendar. You will also receive less Allcal notices in the app.

You also have the option to turn off reminders for events. To turn off event reminders:

  1. Open the event that you want to turn off the reminders.
  2. Slide the switch in the Event Reminder section to the off position.
    • The switch should turn from dark blue to white.

You should now not be receiving event reminders from that event.

How can I know if the people I invited are coming to my event?

Along with RSVP, you can see how far away users are from your event if your event has a set location by using event ETA (estimated time of arrival). This feature allows you to know how far away other people are from your event one hour before your event starts. Event ETA is automatically enabled on all events with a location, start time, and users shared on the event. To access your event’s ETA feature:

On the iPhone app 
1. Open the event that you want to see the ETA on.
2. Scroll down to the Event Invitation section on the Event Details page.
3. Tap on the Event Invitation section to open it up on a different page.

For users that have Share ETA enabled on their accounts, you should be able to see how many minutes they are away across from their name and profile picture. This feature only works within one hour of the event start time.

On the web app 
1. Open the event that you want to see the ETA on.
2. Scroll down to the Event Invitation section on the Event Details page.

For users that have Share ETA enabled on their accounts, you should be able to see how many minutes they are away across from their name and profile picture. This feature only works within one hour of the event start time.

What if I don’t want other users to see how close I am to the event?

Only the owner of the calendar that the event is on, the organizer of the event, and users with edit permissions can see your event ETA. To turn off ETA:

On the iPhone app 
1. Open the calendar with the event that you want to turn off ETA on.
2. Tap on the Calendar Details icon to open the Calendar Details page.
3. Scroll down to the bottom of the Calendar Details page.
4. Slide the switch for the Share ETA section to the off position.

  • The dark blue color should turn to white once the switch is turned off.

5. Scroll up to the top of the Calendar Details page.
6. Tap the save icon across from the calendar name.

Now Users should not be able to see your ETA on events.

On the web app 
1. Open the calendar with the event that you want to turn off ETA on.
2. Click on the Calendar Details icon to open the Calendar Details page.
3. Click on the Edit button in the Calendar Settings.
4. Slide the switch for the Share ETA section to the off position.

  • The switch should display that it’s “off” once it is switched off.

5. Click the save icon across from the calendar name.

Now Users should not be able to see your ETA on events.

Can I get directions for walking to the event?

Yes. In order to set the event’s directions from driving to walking, you must be the owner of the event or have edit permissions on the calendar that the event is on. To change your directions from driving in a car to walking:

On the iPhone app 
1. Open the event that you want to change the directions on.
2. Tap the Event Details icon (the three vertical dots) across from the event name.
3. Tap edit.
4. Scroll down to the Location section.
5. Tap on the walking person to change the directions from driving to walking.
6. Tap save to save your location changes.
7. Tap save again at the top of the event settings to save all of your changes.

You should now see directions for walking to the event as well as an estimated time of arrival.

On the web app 
1. Open the event that you want to change the directions on.
2. Scroll down to the Location section.
3. Click on the address of the event in the location section.
4. Tap on the walking person in the top left to change the directions from driving to walking.

You should now see directions for walking to the event as well as an estimated time of arrival.

Can I rearrange my list of calendars?

Yes you can. To rearrange your list of calendars:

On the iPhone app 
1. Tap and hold on a calendar to move it up or down your list of calendars in the My Calendars section.
2. Let go of the calendar when you have moved it to the desired position in the list.

On the web app 
1. Click on Reorder Calendars at the top of your list of calendars.
2. Move your calendars up or down by clicking and holding the three lines to the left of the calendar names.
3. Let go of the calendar when you have moved it to the desired position in the list.
4. Click close when you are done rearranging the calendars.

Can I message someone on an event?

You cannot private message anyone, but you can publicly chat on events that are shared with other users. To chat on an event:

On the iPhone app 
1. Tap on the shared event that you want to chat on.
2. Tap on the Event Chat bar at the bottom of the screen.
3. Tap on the “your comment” box to start chatting.

Everyone shared on the event should be able to see your chat messages and reply to them.

On the web app 
1. Click on the shared event that you want to chat on.
2. Type in the comment box in the top right corner of the screen to start chatting.

Everyone shared on the event should be able to see your chat messages and reply to them.

More questions?

Check out our User Manual, or contact us at team@allcal.com.

*Last updated: August 25, 2015, 12:05 p.m.

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